Privacy Policy of SOLID DEVELOPMENT LLC and SOLID S.A. DE C.V.

1. Introduction

Welcome to SOLID DEVELOPMENT LLC and SOLID S.A. DE C.V. ("SOLID", "we", "us"). We specialize in process optimization services, software development, and staff augmentation. This Privacy Policy explains how we collect, use, protect, and share personal information.

2. Information Collected

We collect information that you provide directly when completing our contact forms and interacting with our chatbot. This information may include your name, email address, phone number, and any other details you choose to provide.

3. Use of Information

We use the information collected to:

Respond to your inquiries and requests.

Provide information about our services and offers.

Improve and personalize your experience with us.

4. Data Security

We are committed to protecting your data. We implement technical and organizational security measures to prevent unauthorized access, loss, or damage to your personal information.

5. Sharing Information with Third Parties

We do not share your personal information with third parties, except as required by law or to protect our rights and those of our users.

6. User Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details provided below.

7. Changes to the Privacy Policy

We reserve the right to modify this policy. Changes will be effective immediately upon their posting on our website. We encourage you to periodically review this policy.

8. Contact

If you have questions about this policy or how we handle your information, please contact us at contact@solid.com.sv